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Frequently asked questions

Information about us and services we offer
What is Halo Harbor Exchange?
Halo Harbor Exchange is a cryptocurrency exchange based in the Czech Republic. Our compliance with local regulations demonstrates our commitment to operating legally and transparently. This commitment provides additional peace of mind to users who may be concerned about the legitimacy of cryptocurrency exchanges.
What cryptocurrencies can I buy or exchange using your services?
Halo Harbor Exchange allows users to buy and sell a variety of popular cryptocurrencies, including USDT, Bitcoin, Ethereum, Litecoin, and others. The exact list of supported cryptocurrencies may vary depending on market conditions and user demand. However, Halo Harbor Exchange strives to provide a diverse range of options to its users, allowing them to choose the cryptocurrencies that best fit their needs and investment goals.
Can I buy cryptocurrencies as a legal entity?
As a legal entity, you have the opportunity to purchase cryptocurrency through Halo Harbor Exchange. It's important to note that this option is available to specific types of legal entities engaged in certain activities and incorporated in select countries. To ensure eligibility and obtain more detailed information tailored to your specific situation, we recommend reaching out to our dedicated customer support team. They will be happy to assist you in understanding the requirements and processes associated with purchasing cryptocurrency as a legal entity.
Is it safe to buy cryptocurrency from you?
Halo Harbor Exchange takes the security of its clients very seriously and employs industry-standard security measures to ensure the safety of its platform. Halo Harbor Exchange complies with all applicable KYC and AML regulations, which helps to prevent fraudulent activity and ensures that clients' funds are exchanged in a secure and transparent manner.
Is it possible to pay only in Euros, or do you accept other currencies as well?
Halo Harbor Exchange currently supports Euro (EUR) as the only fiat currency for buying and selling cryptocurrencies on its platform. In the future, Halo Harbor Exchange may consider adding support for additional fiat currencies or cryptocurrencies, depending on market demand and other factors.
What are the requirements from my side to be able to make a deal? (passport, ID, smart device, crypto wallet, money)
To comply with KYC and AML regulations, Halo Harbor Exchange requires users to provide their full name, date of birth, and residential address when signing up for an account. Additionally, users will need to provide a government-issued ID, such as a passport or national ID card, to verify their identity and document for address verification. In some cases, Halo Harbor Exchange may also perform enhanced due diligence checks on users, such as reviewing the source of funds used for transactions. These measures are in place to prevent financial crimes, such as money laundering and terrorist financing, and to ensure that Halo Harbor Exchange remains a secure and compliant platform for buying and selling cryptocurrencies. By complying with KYC and AML regulations, Halo Harbor Exchange helps to maintain the integrity of the financial system and protect users from the risks associated with financial crime.
How to contact us?
You can contact Halo Harbor Exchange in the following ways: 1) Email: You can send us an email at [email protected]. 2) Social Media: You can also reach out to us on our social media channels, including Telegram and Instagram. We are always happy to assist our users and answer any questions or concerns you may have.

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